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Execute your strategy, not your employees

Research Based Solutions works with companies that need help stimulating productivity in sales and service. Our approach has enabled sales organizations to increase bottom line sales and service organizations to improve their CSI scores (Customer Satisfaction Index). We promote learning by providing one-on-one coaching and train-the-trainer programs to implement enterprise-wide performance mentoring. Our programs are deployed quickly and intuitively, delivering measurable change from the first day of implementation.


We offer a web-based system that allows you to customize an employment testing programs within minutes. Our online assessments offer these features:

  • SalesKey® – Sales Behavior Profiling, Behavioral Interview Tools, and Coaching Reports
  • SalesKey Non Profit – Fundraising behaviors for Non Profit organizations
  • ServiceKey® – Service Behavior Profiling, Behavioral Interview Tools, and Coaching Reports
  • CustomerKey®: Custom Preference Questionnaire; enable your salespeople to identify the buying style and emotional needs of key customers with a simple, yet effective online questionnaire

The following are results that you will realize by working with us:

  • Enhanced performance of your new and existing salespeople
  • More standardized and effective sales recruiting process
  • Fewer hiring mistakes
  • Reduced employee turnover
  • Reduce training time and costs
  • Research and benchmarking
  • Improved morale

Contact RBS to discuss how our programs can increase associate retention, engagement and productivity.

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