"I have utilized many personality profiles, but CommuniKey™ is the first one that I have experienced that describes not only personality styles, but what can be done to increase communication effectiveness across personality styles."
Mary S., HR Executive
"CommuniKey™ helps me communicate with my team more effectively and enhances my coaching sessions with individual team members."
Mark W. - Service Manager
"CommuniKey™ is consistently rated with Top 2 Box scores by program participants, and we are planning to roll CommuniKey out across the organization this year."
Research Based Solutions - Family of Instructional Programs
CommuniKey™ facilitates the development of individual self and social awareness to enhance communication effectiveness.
EngagementKey™ helps Associates increase their engagement by building on Confidence, Goal Orientation, Energy, and Initiative levels.
Advisor-Key™ helps Financial Advisors Identify behavioral strengths and challenges and maximize client satisfaction.
SalesKey® helps Salespeople identify behaviors that help maximize their sales potential.
ServiceKey® provides Service Associates with insights into behaviors necessary to deliver a great Client experience.
Matthew Robinson, Co-Founder And Chief Executive Officer….In His Own Words…
The Dr. Dave Barnett Approach
Dr. Dave Barnett's Four Level Model is a breakthrough in the field of sales productivity and has enabled not only the behavioral analysis of customer service, but also the exploration of the inherent relationships between sales and service in proactive business environments.
Contact RBS to discuss how our programs can increase associate retention, engagement and productivity.
If Behaviors Don’t Change, Nothing Else Really Matters
Our organization experienced a 169% increase in productivity in 12 months…during a significant downturn in the markets and increased sales targets.”
Jean S. - National Financial Services Firm
Research Based Solutions combines sophisticated online assessments, tracking tools, online self-managed learning and proficiency building, with one-on-one specialized skills development by Research Based Solutions certified coaches. Our mission is to enable your company to hire smarter, train faster and retain longer.
Research Based Solutions identifies and measures specific behaviors statistically proven to help sales and service reps, managers & human resource staff maximize potential in both Sales and Service sectors. We do this in two ways. We identify fundamental behaviors that are generally not cost effective to train and coach, therefore enabling more efficient hiring and correctly positioning existing personnel. Secondly, we develop and coach, at both the associate and management level. As a result, we are a catalyst for creating sustained measurable performance gains, increasing productivity in low, middle and top performers, and developing ‘in house’ manager resources.
Execute Your Strategy More Efficiently
We experienced a 223% increase in sales related activities in 3 months. Representative gross sales increased 183% in 14 months after implementation of the SalesKey® program. Our “Value per Contact” jumped by 55% in 12 months. Finally…our turnover was reduced from 42.5% to 17.2% in 24 months, resulting in a savings of millions of dollars.” John R. - National Financial Services Provider
Research Based Solutions works with companies that desire increased productivity within their sales and service teams. Our approach has enabled sales organizations to increase bottom line sales and service organizations to improve their CSI scores (Customer Satisfaction Index). We promote learning by providing one-on-one coaching and train-the-trainer programs to implement enterprise-wide performance mentoring. Our programs are deployed quickly and intuitively, delivering measurable change from the first day of implementation.
About SalesKey®
SalesKey® is a platform that unites, selection, training, development, sales management and sales organizational development
Today’s sophisticated buyer requires that both business and emotional needs are met. Sales organizations are challenged to become less “transactional” and more “consultative” in their sales interactions. Striking the consultative balance of meeting both business and emotional needs of customers and prospects requires immediate solutions to the following key issues for sales organizations:
How do we differentiate our customer experience from our competition effectively?
How do we connect with buyers more efficiently?
How do we shorten our sales cycles?
Transactional vs. Consultative Sales:
Customers today are more sophisticated. It is important that sales organizations meet not only the business need but connect emotionally with the customer to win their loyalty.
By working with Research Based Solutions, clients realize the following:
Enhanced performance of new and existing salespeople
More standardized and effective sales recruiting process
Reduced employee turnover
Reduced training time and costs
Research and benchmarking
Improved morale
The Art And Science Of Sales
The importance of understanding the relevant rhythm of activity within individual sales organizations.
How We Are Different
Research Based Solutions works with sales organizations to develop a sales dialogue, so that selling styles are tailored to the buying behaviors of the customer.
